RoadRunner Auto Transport: Reviews & Cost 2023 (2023)

We give RoadRunner Auto Transport a rating of 8.3 out of 10.0 for its nationwide service, affordable prices and wide range of shipping options

RoadRunner Auto Transport Pros and Cons

ProsAffordable pricingBasic liability coverageReal-time tracking servicesShips to all U.S. states and the Caribbean

ConsMany negative customer reviewsNo terminal-to-terminal shipping

RoadRunner Auto Transport is an auto shipping broker known for its affordability and wide range of services. In this review, we at the Guides Auto Team will help you decide whether RoadRunner Auto Transport is the right car shipper for your needs.

Our team reviewed the best car shipping companies in the industry based on reputation, costs, services and customer experience. See how RoadRunner Auto Transport stacks up against the competition.

Why Trust Our TeamThe Guides Auto Team is committed to providing reliable information to help you make the best possible decision about shipping your vehicle. Our researchers, writers and editors are dedicated to investigating providers and analyzing customer feedback and insights so you can choose with confidence.

RoadRunner Auto Transport: Reviews & Cost 2023 (6)

19Companies Reviewed

RoadRunner Auto Transport: Reviews & Cost 2023 (7)

2,000Customers Surveyed

(Video) Online Auto Transport Reviews - Can You Trust Them ?
RoadRunner Auto Transport: Reviews & Cost 2023 (8)

150Research Hours

RoadRunner Rating: 8.3 out of 10.0

We give RoadRunner Auto Transport a rating of 8.3 out of 10.0 stars. The car shipping company offers competitive rates compared with other providers and has a variety of services. While its negative customer reviews are somewhat concerning, keep in mind that these reflect only a small percentage of RoadRunner’s customer base, so you may have a more positive experience.

How We Rate RoadRunner Auto Transport

Overall Rating8.3
Cost9.0
Services8.9
Reputation7.6
Customer Experience7.4

In This Review:

    About RoadRunner Auto Transport

    Headquartered in Bethpage, N.Y., RoadRunner Auto Transport is a fully licensed, bonded and insured shipping broker. Auto shipping brokers connect customers with auto carriers from their shipping networks and negotiate prices on their clients’ behalf. RoadRunner Auto Transport works with more than 14,000 carriers nationwide.

    The company mainly ships cars, recreational vehicles (RVs) and boats. Its shipping services include open and enclosed transport, door-to-door delivery, real-time tracking and Hawaii car shipping. The auto broker provides basic liability coverage for all car shipments.

    RoadRunner Auto Transport is not as highly regarded as other car shipping companies. It holds a C- rating from the Better Business Bureau (BBB), with customer complaints focused on unreliable customer support and last-minute scheduling problems with carriers.

    RoadRunner Auto Transport Cost

    RoadRunner Auto Transport’s prices are affordable for most of its car shipping services. The initial quote you receive is an estimate of what you can expect to pay to transport your car. Based on car shipping quotes we received, RoadRunner Auto Transport charges $1,425 on average for a 1,500-mile trip.

    Here are a few sample prices we collected to ship an operable 2018 Honda Civic:

    • Open transport, 1,500 miles: $1,325
    • Enclosed transport, 1,500 miles: $1,525

    RoadRunner Auto Transport doesn’t charge you until the day your vehicle is scheduled for pickup. You can pay by credit card, electronic funds transfer, postal money order or check.

    What Affects the Cost of Auto Shipping?

    When it comes to car shipping with RoadRunner Auto Transport, there are a few key factors that influence costs, including:

    • Distance: Cross-country shipments have lower rates per mile than shipments traveling shorter distances, but they cost more overall.
    • Type of transport: Enclosed car transports are more expensive than open transports due to carrier availability.
    • Type of delivery: Door-to-door shipping, which is the only type this auto broker provides, is more costly than terminal-to-terminal shipping because your car is delivered right to your home.
    • Shipping seasonality: It’s more expensive to ship your car if your delivery date is in the summer or January due to higher demand.
    • Carrier competition: The more competition between car carrier bids, the lower the shipping costs.
    • Vehicle operability: Inoperable vehicles take more time and resources to move, making them more expensive to ship.
    • Vehicle size: Cars with lower clearance may need to use enclosed transport instead of open transport, meaning they’re costlier to ship.

    Source: Nexus Auto Transport

    Roadrunner Auto Transport Shipping Services

    RoadRunner Auto Transport offers auto shipping services in all 50 states and the Caribbean. Transport options through RoadRunner include:

    • Open vehicle transport: This is the most common cheap car shipping method, though your vehicle is exposed to the elements during transport.
    • Enclosed transport: This option is more expensive than open vehicle transport, but it protects your car from inclement weather and road debris to help it arrive in perfect condition.
    • Door-to-door shipping: With this vehicle shipping method, your car is picked up and delivered as close to your home as possible.
    • Hawaii auto shipping: You can have your car shipped to or from any of the main Hawaiian ports and have it picked up from or delivered to your home on the mainland.
    • Alaska auto shipping: Car shipments are sent to and from Alaskan ports once a week, with delivery available to your home in the lower 48 states.
    • Caribbean auto shipping: RoadRunner Auto Transport services ports in the Dominican Republic, Puerto Rico, Costa Rica, Guatemala, Haiti, St. Maarten and more.
    • Real-time tracking: The auto transport company offers real-time tracking, so you can see how far your car is from being delivered.

    RoadRunner Auto Transport provides oversize transportation for RVs and boats of any size. It also allows you to place up to 100 pounds of personal belongings inside your trunk during transport.

    (Video) RoadRunner Auto Transport - 5-Star Customer Rated Car Shipping

    How To Ship a Car With RoadRunner Auto Transport

    Since RoadRunner Auto Transport is an auto shipping broker, you’ll need to provide your vehicle’s information so it can connect you with a carrier. To get a quote, you’ll need your car’s:

    • Starting location and destination
    • Year, make and model
    • Shipment date

    The auto broker will provide you with an instant car shipping quote using these details. You can then discuss pickup and drop-off dates with the company, which will confirm carrier availability. On the day of delivery, the carrier will drop your vehicle off at your home, and you’ll sign a bill of lading to confirm the delivery.

    RoadRunner Auto Transport Reviews

    RoadRunner Auto Transport reviews are largely negative. The company holds an average score of 1.7 out of 5.0 stars on the BBB. The auto shipping broker has fielded and responded to more than 30 BBB complaints within the past year. RoadRunner also holds similar ratings on Trustpilot with a score of 2.2 out of 5.0 stars.

    Our team reached out to RoadRunner Auto Transport for a comment on these scores but did not receive a response.

    Positive RoadRunner Auto Transport Reviews

    A few positive reviews do exist on RoadRunner Auto Transport’s BBB page. Customers mainly highlight the auto shipping broker’s convenient scheduling and real-time tracking system.

    Negative RoadRunner Auto Transport Reviews

    Customer complaints about RoadRunner Auto Transport frequently mention issues with customer service and carrier availability. Unsatisfied customers typically say they had difficulty contacting representatives was a hassle and that carriers had not been assigned in time for their desired pickup dates.

    Best Car Shipping Companies

    We suggest getting quotes from auto transport companies before selecting one for your shipment. While RoadRunner Auto Transport provides good services and affordable prices, we recommend considering uShip and Sherpa Auto Transport as well.

    uShip: 9.0 out of 10.0

    Unlike most other car transport companies, uShip doesn’t act as a traditional broker or carrier. Instead, it serves as a marketplace where carriers compete for your business. The company has over 41,000 carriers in its network that provide shipping services nationwide. The BBB gives uShip an A+ rating, and customer reviews on the organization’s site give it an average of 4.6 stars.

    Learn more about the company in our uShip review.

    Sherpa Auto Transport: 9.2 out of 10.0

    Sherpa Auto Transport is a licensed auto broker praised by reviewers for its locked-in prices. With Sherpa Auto Transport, you won’t pay more than the amount you’re quoted, thanks to the company’s Price Lock Promise. The auto broker offers many services, including open, enclosed and door-to-door delivery across 48 states (Hawaii and Alaska are excluded).

    Read more about the company in our Sherpa Auto Transport review.

    Frequently Asked Questions

    Our Methodology

    Because consumers rely on us to provide objective and accurate information, we created a comprehensive rating system to formulate our rankings of the best car shipping companies. We collected data on dozens of auto transport providers to grade the companies on a wide range of ranking factors. The end result was an overall rating for each provider, with the companies that scored the most points topping the list.

    Here are the factors our ratings take into account:

    • Cost: Auto shipping companies with affordable rates, locked-in pricing and discount opportunities scored highest in this category.
    • Services: Companies that offer a variety of choices for car transport, strong insurance coverage and added benefits are more likely to meet consumer needs.
    • Customer experience: This score is based on customer satisfaction ratings and availability of extras like GPS tracking. We also considered the responsiveness, friendliness and helpfulness of each transporter’s customer service team based on our own shopper analysis.
    • Reputation: Our research team considered availability, ratings from industry experts and years in business when giving this score.

    Our credentials:

    • 150+ hours researched
    • 20 companies reviewed
    • 2,000+ consumers surveyed

    *Data accurate at time of publication.

    FAQs

    Is RoadRunner a good car shipping company? ›

    RoadRunner Rating: 8.3 out of 10.0

    We give RoadRunner Auto Transport a rating of 8.3 out of 10.0 stars. The car shipping company offers competitive rates compared with other providers and has a variety of services.

    How does RoadRunner auto transport work? ›

    RoadRunner Auto Transport is an auto shipping broker. They don't ship your vehicle themselves, but instead contract with a network of 14,000 nationwide carriers who will ship your vehicle on their behalf. They act as a middleman.

    How much does auto delivery cost? ›

    The industry average cost to ship a car with an auto transport company is upwards of $2.00 per mile for journeys less than 200 miles. The price dips down to an average of $0.58 per mile for true long-distance moves exceeding 1,500 miles. An enclosed carrier offers more protection and security than an open carrier.

    What is the cheapest company to ship your car? ›

    Considering average cost per mile, uShip, American Auto Shipping, SGT Auto Transport, and Montway Auto Transport are the cheapest car shipping companies overall. Auto shipping is a supply-and-demand business, so prices can fluctuate widely.

    Is Roadrunner shutting down? ›

    30. It's the end of an era on the Parker Strip.

    What is the number 1 auto transport company in the US? ›

    Featured Car Shipping Companies

    Our experts name Montway Auto Transport, Sherpa Auto Transport, SGT Auto Transport, AmeriFreight, American Auto Shipping, Easy Auto Ship and uShip as the best car shipping companies based on customer satisfaction reports, reviews, costs and services.

    How do I know if an auto transport company is legit? ›

    Auto transporters are also issued a seven digit “USDOT” number. You can check the validity of the registration of any transporter or broker by doing a “carrier search” for their MC Docket number on this site. Avoid any auto transporter or broker that does not prominently display their MC Docket number on their website.

    How do I know if my auto transport is legit? ›

    All car shipping companies have to register with the Federal Motor Carrier Safety Administration (FMCSA). The FMCSA will issue them with a motor carrier number. If an auto transport company doesn't have this number, they're not authorized to operate. You should be able to find this number on the company's website.

    How much does it cost to ship a car from NY to Florida? ›

    It costs around $1,150 to $1,550 for car shipping. Buffalo, New York, to Orlando costs around $1,175 to $1,675, depending on the service and car model. The distance you are getting your car shipped is around 1,179 miles, and it may take 3-5 days to ship your vehicle.

    How much is it to ship a car to another state? ›

    Cost of Shipping a Car

    You can expect to pay between $1,000 and $2,000 for coast-to-coast transport across the United States, while shorter journeys may only cost between $500 and $1,000. Certain services, such as enclosed auto transport, expedited shipping and door-to-door delivery, will incur higher costs as well.

    How much does it cost to ship a car from California to New York? ›

    The car shipping cost might vary, but it is ultimately within $ 1,500 and $2,500 if you choose an open carrier or enclosed car carrier, respectively. San Diego, California, to Buffalo, New York is around 2551 miles; shipping your car takes approximately 7-10 days.

    How can I avoid the car delivery fee? ›

    If you request car delivery to your home, that's the only time you should have a charge for a second delivery fee. If you see this in your final invoice price and did not request delivery, ask to remove the charge. This applies to used cars, too.

    Does the Navy ship your car for free? ›

    Does the military ship your car for free? The military may ship your car for free if you're an a) active member of the military and b) have received permanent change of station (PCS) orders. The government only pays for one privately owned vehicle (POV) to be shipped, according to the Department of Defense.

    Is Roadrunner still in service? ›

    Roadrunner's expansive network offers high-quality LTL shipping services for freight of all shapes and sizes. Focused on long-haul major metro to major metro lanes, Roadrunner's commitment remains the same on all shipments – to deliver your LTL freight on time, intact and damage-free.

    Who bought Roadrunner Freight? ›

    5, Roadrunner announced it sold its intermodal business to Universal Logistics Holdings for $51.25 million in cash.

    Who ships the cheapest? ›

    While FedEx and UPS Ground services offer similar delivery times, USPS typically offers the lowest rates. If a package weighs over 7 lbs or so, though, UPS and FedEx start offering more competitive rates.

    What is the most affordable shipping service? ›

    Shipping a Package FAQ

    Generally, the USPS Media Mail, USPS First-Class Mail, or USPS Priority Mail are the most affordable shipping options.

    Which is No 1 shipping company in the world? ›

    AP Moller-Maersk Group

    They are the largest vessel and container ship operation in the world, and have several subsidiaries providing transport and logistics operations. They operate in 130 countries, shipping approximately $675 billion worth of goods yearly. They employ 76,000 people and ship 4,176, 517 total TEU.

    What is the most trusted car company? ›

    Toyota earns the top spot as the best automaker for dependability. Toyota vehicles are known for their longevity, and they are proven to last longer than any other brand. Toyotas are built so well they have below-average maintenance and repair costs, which helps contribute to why they remain on the road for so long.

    Should you tip car transport drivers? ›

    In the car shipping industry, tips are not required in any way. However, tips are still very much appreciated by drivers, as they spend a lot of time and energy transporting vehicles across the country.

    How good is Montway Auto Transport? ›

    Montway Auto Transport reviews are largely positive and prove the company's reliability, as does the company's full accreditation and A+ rating from the Better Business Bureau (BBB). The company also has a 4.7 out of 5.0-star rating from BBB customer reviews.

    How can I avoid getting scammed online for a car? ›

    Avoiding scams

    Make sure the seller has a valid address – start by searching for the address on Google Maps. Make sure the seller's telephone number is valid – be wary of mobile phone numbers. Keeping your own safety in mind, meet up with the seller and never buy without seeing and driving the car first.

    What can a scammer do with car VIN number? ›

    Another way that a scammer can buy a vehicle in your name is to duplicate your Vehicle Identification Number (VIN). A VIN is a unique number used to identify your vehicle. If scammers get your VIN, they can use it on a stolen vehicle and register it in your name.

    Are all the car giveaways legit? ›

    In fact, those popular car giveaways at the mall where you can enter to a win a vehicle are actually a scam designed to capture your information by unscrupulous brokers.

    Is the vehicle shortage real? ›

    Is the Car Inventory Shortage Over? In short, no. Asbury Automotive Group, amongst other powerhouse publicly traded dealer groups, anticipates that new inventory levels will continue to remain low in 2022.

    When you ship a car can you put stuff in it? ›

    It is not illegal to ship personal items in your vehicle when it is being moved by a shipping company. There might be some personal items that you cannot remove from your vehicle. Some shipping companies will also allow you to put other items in your vehicle that you want to move with your car.

    How long does it take to ship a car from NY to Florida? ›

    How long does it take to ship a car from New York to Florida? It takes 3-4 days to ship a car from New York to Florida once it has been picked up. Depending on the areas in New York and Florida the car is being shipped, the distance will be anywhere between 1,100 and 1,400 miles.

    What does it cost to transport a car to Florida? ›

    In general, shipping a car to Florida will cost somewhere between $500 to $2,000. So most people will pay somewhere between $1,000 and $1,500 to have their car transported to Florida. But we have a national average pricing chart for you below which you are welcome to explore.

    Is Roadrunner Records a good label? ›

    Since the 1990s, Roadrunner Records has been criticised by several of its past alumni over its record contracts, business practices and management and promotion of its releases. Artists who have criticised Roadrunner include Megadeth, Slipknot, Obituary, Opeth, Chimaira, Vision of Disorder and Sepultura.

    How fast is Roadrunner shipping? ›

    To a physical address: Free Next Day, arriving within 5 business days. To a P.O. box: Free Priority Mail, arriving in 5-10 business days. All temperature-sensitive orders that arrive Thursday after 3:00 PM Eastern Time (12:00 PM Arizona Time) ship the following Monday (Next Day or Second Day) to preserve freshness.

    What carrier is Roadrunner? ›

    Smart Long Haul - LTL Freight Carrier — Roadrunner Freight. Long Haul Shippers choose Roadrunner for its reliable SMART LTL (less-than-truckload) freight network, award-winning team, and industry-leading technology.

    How do you know if a car shipping company is legit? ›

    Auto transporters are also issued a seven digit “USDOT” number. You can check the validity of the registration of any transporter or broker by doing a “carrier search” for their MC Docket number on this site. Avoid any auto transporter or broker that does not prominently display their MC Docket number on their website.

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